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## Request a no-obligation demonstration of our software

Would you like to find out what Elvy can do for your organisation? Request a no-obligation demonstration now!

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# **Support**  **.**

Elvy is constantly developing new features and improving existing ones, so that you can always get the most out of our software. If, against all odds, you do encounter any issues whilst using Elvy, we’ll be happy to help! On this page, you’ll find all the information you need regarding support via the Customer Portal and Elvy Support.

[Customer Portal](https://klanten.elvy.nl/hc/nl) [Elvy Support Ticket](https://klanten.elvy.nl/hc/nl/requests/new)

## Tip: Add the Customer Portal to your favourites!

Have you already added [klanten.elvy.nl](http://klanten.elvy.nl/) to your browser’s favourites? That way, next time you’ll be able to get in touch with our Support team straight away – and much more quickly.

## What can you find on our Customer Portal?

### Frequently Asked Questions

On the customer portal, we provide answers to frequently asked general questions. You’ll also find user guides for a selection of solutions here.

### Information about the Elvy applications

Are you looking for information on how to use a specific Elvy application? If so, you can also visit the Customer Portal, where we explain step by step how to get the most out of Elvy Local, Elvy Hosted, ElvyWeb and the Elvy App. We also provide answers to frequently asked questions about using these applications.

### Release notes

Every quarter, we release a new version of Elvy featuring new features and improvements. We summarise these in release notes and a video, which can be found on the Customer Portal.

## Can’t find the answer on the Customer Portal?

For example, do you need help logging into Elvy, or have you come across a bug? Please feel free to report it to our Support team via our ticketing system. We’ll respond to your queries regarding the use of Elvy there.

[Submit a ticket](https://klanten.elvy.nl/hc/nl/requests/new?_gl=1*11fg98n*_gcl_au*MTMyMDQxNzIzNi4xNzg4NTA3NzEx*_ga*MjA3NTkxODMyMi4xNzU2NzMzNDcy*_ga_T5QFMXYK24*czE3OTAwNTk1NDQkbzQyMSRnMSR0MTc5MDA2MTYxNCRqNjAkbDAkaDA.)